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Niche Beauty

General Terms and Conditions


All orders placed through our online shop shall be governed by the following General Terms and Conditions.


The contract of sale is between you and NICHE-BEAUTY.COM GmbH. Further information about us can be found in the Legal Notice. In the event of any questions, complaints, or objections you can contract Customer Service under the telephone number +49 (0)40 8662756 - 0.


The conclusion of the purchase contract is only available in German and English language.

The presentation of products in our online shop is not a legally binding offer but a non-binding online catalogue. You may select desired items of the products presented in our online shop by clicking the button “IN YOUR SHOPPING BAG” and add these items to the so called “shopping bag”. In our overview pages displaying several products you may have the option to use our “Quick Shop”-tool. When hovering your computer mouse over the displayed product image the “Quick Shop”-button appears. Clicking this button will open a separate window providing you with the possibility to add the item to you shopping bag directly by an additional click on the “shopping bag symbol”.

You may find the “shopping bag”-button above the navigation bar. It is represented by an icon shaped as a shopping bag. The current content of your shopping bag will be displayed when hovering over this button. Furthermore, the buttons “SHOPPING BAG” and “CHECKOUT” will appear. By clicking the button “SHOOPING BAG” you can access your shopping bag and make changes to your order at any time, in particular, you will be able to remove selected items from the shopping bag. When clicking the button “CHECKOUT” you will have the option to log in to your customer account or to continue as guest, or to log in to your payment service provider account such as “amazon pay” or “PayPal”. You will then access the order summary. You may add your personal information and choose between the available payment methods and shipping options. You are free to modify and correct the details of your order, or to cancel the purchase until you click the button „CHECKOUT“.

Please note, when using the services of a payment service provider such as „amazon pay“ or „PayPal“ you may be directed to the website of your payment service provider first before accessing our order summary page. If you are directed to your payment service provider’s website please enter the details required by your payment service provider. Afterwards you will be redirected to our online shop’s order summary page. You are free to modify and correct the details of your order, or to cancel the purchase until you click the button „CHECKOUT“. By clicking the button “CHECKOUT” you submit a legally binding offer to conclude a purchase agreement. We will send you a receipt of your order via email immediately after your submission including the details of your order. This receipt of your order does not constitute an acceptance of your offer. We may accept your offer via an email confirmation of order or by delivery of the goods within five days after your submission.

The text of these general terms and conditions will not be saved after concluding the purchase contract. You may access the current version of our general terms and conditions through our online shop. Additionally, you have the possibility to access and print out or save electronically our general terms and conditions via your internet browser before submitting your order.”


We are liable for material defects and legal defects of the goods in line with the applicable statutory provisions, including Sections 434 of the German Civil Code (BGB). With respect to B2B customers (entrepreneurs) the seller’s defect warranty period for goods ends 12 months after delivery of the goods.


Shipping costs will be added to the prices quoted for the products.

DHL Standard

For delivery within Germany we charge a flat rate of €3.95. We offer free shipping for orders of €25 or more.
For delivery to Switzerland we charge a flat rate of CHF 5. We offer free shipping for orders of CHF 100 or more.
For delivery to Austria we charge a flat rate of €5. We offer free shipping for orders of €50 or more.
For delivery to other EU countries we charge a flat rate of €7.50. We offer free shipping for orders of €100 or more.
Delivery to non-EU countries will be shipped only with DHL Express. Additional duties, taxes and fees may apply. No shipping to Russia and China.

DHL Express

For delivery within Germany and Austria we charge a flat rate of €15.
For delivery to Switzerland we charge a flat rate of CHF 25.
For delivery within the EU we charge a flat rate of €25.
For delivery to non-EU countries we charge a flat rate of €35. For delivery to non-EU countries we usually charge additional customs duties, taxes and fees. No shipping possibility to Russia and China.


We deliver orders within Germany and to Austria within 1 to 3 working days. Deliveries to Switzerland, Liechtenstein and the rest of EU will be delivered within 2 to 7 working days.


Paypal, Debit, Credit Card, invoice, instant transfer (Sofortüberweisung), cash on delivery (C.O.D.)or advance payment.


After clicking on Purchase Now, you will be redirected to the PayPal site where you're asked to pay. As soon as you've completed this step, your order has been created.


Your debit card account will be debited on completion of the order. This service is operated by PayPal. You don't have to have a PayPal account.

Credit card

Your credit card account will be debited on completion of the order.This service is operated by PayPal. You don't have to have a PayPal account.

Payment in advance

If you select "Payment in Advance" as the payment method we will give you our bank account details in the order confirmation and deliver the goods on receipt of payment. Please note that we can reserve your order including beauty deals for a maximum of 7 days from the order date.

Cash on delivery (C.O.D.)

If you select cash on delivery (C.O.D.) as the payment method there will be an extra charge of €5.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

  • Invoice: The payment period is 14 days from dispatch of the goods. The invoice conditions can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee%3D0
  • Direct bank transfer: Your account will be debited immediately after placing the order.

  • The use of the payment methods invoice requires a positive credit check. Further information and Klarnas user conditions can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user
    General information about Klarna can be found here : https://www.klarna.com/de/

    Data Protection
    In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here.: https://www.klarna.com/de/
    Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy

    FAQ’s Klarna


    We deliver only through shipment. Unfortunately it is not possible for you to collect the goods yourself.


    We deliver to Packstations.


    For all conditions concerning each beauty deal, please look directly on the beauty deals site or click here. Promotion from June 15th till June 18th: Buy 3 Oskia products and get the product with the lowest price for free.

    The combination possibilities differ between various promotion codes. Unless otherwise specified, promotions are valid while stocks last. Perfume samples do not count as orders that include free items. Errors and omissions excepted. If the order is returned in full or in part, free items must be returned in full.

    * Luxury Mask Kit
    From an order value of € 150 you get the Luxury Mask Kit for free with your purchase. Please note: when returning the complete order or parts of the order, the Luxury Mask Kit must also be returned. Errors and omissions excepted. Legal recourse is excluded, no cash payment possible. Only while supplies last.

    * Cosmic Box
    From an order value of €220 you get the Cosmic Box for free with your purchase. Please note: when returning the complete order or parts of the order, the Cosmic Box must also be returned. Errors and omissions excepted. Legal recourse is excluded, no cash payment possible. Only while supplies last.


    Please note

    • that the following brands are not included in our vouchers: Dr. Barbara Sturm, Vintners Daughter, Susanne Kaufmann, Aesop, Byredo, diptyque, Royal Fern, Cire Trudon, Fornasetti, Westman Atelier, WelleCo, Augustinus Bader, Niche Voucher, Bynacht, Róen Beauty.
    • *Sample Set Voucher
      €10 vouchers of the sample sets are redeemable from a purchase of €50 and not combinable with other voucher codes.

      Niche Voucher

      Please note that the purchase of a Niche Voucher can not be redeemed for promotional discounts, nor Beauty Mile vouchers and that the Niche Voucher value is excluded of Beauty Deals. Beauty Miles are not calculated on the value of the Niche Voucher.


      * Dr. Barbara Sturm Lottery
      From 13.01.2020 until 31.01.2020 you can take part in the Dr. Barbara Sturm competition. Subscribe now to our NICHE-BEAUTY.COM newsletter. If you subscribe to our newsletter during this period, you will automatically take part in the competition. You can win the Dr. Barbara Sturm Winter Essentials Kit with a value of more than 155 € among all participants. The competition ends on 31.01.2020 at 23:59 and the winner will be drawn on 03.02.2020 and afterwards notified by e-mail. All newsletter subscribers who have successfully registered for the newsletter of NICHE-BEAUTY.COM during the promotion period with complete name and surname are eligible to participate. Legal recourse is excluded.
      * By subscribing to our newsletter, you agree to our terms and conditions and the data protection and cookie guidelines. All personal data submitted in connection with a competition will be processed for the purposes of administering and controlling that competition and prizes (where applicable) and verifying the eligibility of each entrant. NICHE-BEAUTY.COM is committed to protecting the privacy of all participants. The data collected from or about participants will be used in accordance with NICHE-BEAUTY.COM's privacy policy.

      Right of Cancellation


      According to section 13 of the German Civil Code (BGB) a consumer is any natural person who enters into a legal transaction for purposes that can largely be counted as neither a commercial nor an independent professional activity.

      Right of Cancellation

      The cancellation period is fourteen days from the date when you or a third party designated by you who is not the carrier has taken possession of the goods.

      To exercise your right of cancellation, you must inform us(NICHE-BEAUTY.COM GmbH, Harderweg 2, 22549 Hamburg, Tel: +49 (0)40 8662756 - 0, Fax: +49 (0)40 429336 77 - 15, E-Mail: info@niche-beauty.com ) by means of a clear statement (e.g. a letter sent by mail, a fax, or an email) concerning your decision to cancel this contract.

      You can also fill out and submit the template cancellation form or another clear statement electronically on our website [https://niche-beauty.com/en-de/info/cancellation-form] If you choose to exercise this option we will immediately acknowledge receipt for your cancellation (e.g. by email). You will have complied with the time limit for giving notice of cancellation if it is sent before the end of the cancellation period.

      Consequences of cancellation

      If you cancel this contract, we immediately have to refund all payments received from you, including delivery costs (with the exception of any additional costs incurred due to your having chosen a different type of delivery than the cost-effective standard delivery that we offer). This must be done within no more than fourteen days from the date when we receive your notice of cancellation. For this refund we will use the same payment method as the one that you used to carry out the original transaction unless we have explicitly made a different agreement with you; on no account will this refund cost you anything.

      We may refuse to make a refund until the goods have been returned to us or until you have proved that you have returned the goods, whichever is earlier.

      You must send or hand over the goods to us immediately and in any case no later than within fourteen days of informing us that you intend to cancel this contract. You will have complied with the time limit if you send the goods before the fourteen-day period has expired.

      You only have to reimburse us for any loss in the value of the goods if this loss of value has been caused by handling the goods in a way that is not necessary in order to inspect their condition, characteristics, and functionality.

      Please note: a 100 percent refund of your return can only be made if the items arrive in their original packaging and unused. For used items we reserve the right to withhold a part of the refund amount. Please also note that we can only take back hygiene articles (vibrators and cone trainers) which still have the existing seal and which are not defective. The return of vouchers and e-vouchers is also excluded. For returns from abroad, we will refund you a flat shipping fee of €6.80 after receipt of your return.

      Exclusion of the right of cancellation

      In the following cases, you do not have a right of cancellation for contracts:

      for the supply of goods that are not prefabricated and which are produced in accordance with the consumer's individual choices or specifications or that are obviously tailored to the consumer's personal requirements,
      for the supply of goods that may rapidly spoil or whose use-by date would soon be passed,
      for the supply of sealed goods which are unsuitable for return for reasons of health or hygiene if their seal has been removed after delivery,
      for the supply of goods that, due to their condition, have been inseparably combined with other goods after delivery, for the supply of perfume samples

      Cancellation Form

      (If you wish to cancel the contract please fill out this form and send it back to us.)


      Harderweg 2
      22549 Hamburg

      Fax: +49 (0)40 8662756 -0
      E-Mail: info@niche-beauty.com

      I/we hereby cancel my/our contract of purchase for the following order/item(s):
      - Date of order
      - Name of customer
      - Adress
      - Date

      End of the Cancellation Form